Terms of Use

NOTE: These Terms of use are only applicable for users of the ePRObuilders App.

DISCLAIMER: Please read these Terms of Use carefully before using the Application (as defined below).

In order to use the Product, you must first acknowledge and agree to our Terms of Use. You cannot use the Products without first accepting our Terms of Use. You can agree to our Terms of Use by ticking the "I agree" checkbox in the app.

These Terms of Use (the "Agreement") describe the terms and conditions under which users ("Users" or "you") can use the Application (as defined hereafter).

The Product (as defined hereinafter) is operated and managed by ePRObuilders BV, registered with the Crossroads Bank of Enterprises under number 1027.384.903 and having its registered office at Andreas Vesaliuslaan 2 – 2650 Edegem, Belgium or by any of its affiliates (jointly "ePRObuilders" or "we"). If you have any questions about the Product or this Agreement, please contact us via info@eprobuilders.com

1. Description of the Application

ePRObuilders provides a smartphone application ("ePRObuilders") that consists of a mobile messaging platform that allows users to answer questionnaires (the "Application"). The Application will be recommended to you by our Client.

By using the Application you will be able to answer questions that have been selected by our Client via your smartphone. The Results (as defined hereinafter) are automatically transferred to our Client in real time through the Platform.

Please note that you are not obliged to install the Application and your refusal to install the Application does not have any impact on your relation with our Client or a Third Party contracted by the Client or the quality of the service you receive from them. Furthermore, ePRObuilders would like to draw your attention to the fact that our Client or a Third Party does not analyse or perform any check-up of the Results through the Dashboard in real time. If you think you need immediate assistance, please contact our Client or other relevant party immediately.

2. Definitions

  • "Account" means your account registered through the registration process in the Application;
  • "Article" means an article of this Agreement;
  • "Client" means our customer, the person or institution through which you were provided with our Product;
  • "Dashboard" means the web-based dashboard that is accessible by our Client or a contracted Third Party to allow them to review information about you, including but not limited to the Results;
  • "Delivery Date" means the date on which you registered your Account;
  • "Fees" means the amount to be paid by the Client or a Third Party to ePRObuilders for the User's use of the Application;
  • "Intellectual Property Rights" means any and all now known or hereafter existing rights associated with works of authorship, trademarks, trade secrets, patents, design rights, and any other industrial or intellectual proprietary rights;
  • "Platform" means the online platform on which the Application, and the Dashboard are connected and collectively function;
  • "Products" means the Application, the Platform, and the Website;
  • "Results" means your answers to the questions of the Questionnaire, provided through the Application on your smartphone;
  • "Questionnaire" means the questionnaire consisting of questions that were compiled by our Client;
  • "Third Party" means any natural or legal person contracted by the Client to process data;
  • "User Content" shall have the meaning as set forth in Article 6;
  • "Website" means the website of ePRObuilders available at www.eprobuilders.com.

3. Applicability

By ticking the checkbox in the app you acknowledge and agree that your use of the Product is exclusively governed by this Agreement. If you do not agree to any provision of this Agreement, you may not use the Product in any manner.

This Agreement and our Privacy Policy can also be viewed via our Website. We reserve the right at any time to amend this Agreement, change the Product, or deny or terminate your use of and/or access to the Product.

4. Account and Privacy Rights

By ticking the checkbox in the app to agree with this Agreement and after the User has completed the registration process for obtaining an Account, you explicitly acknowledge that you have access to the purpose of the Application as set forth in this Agreement. This Account can be identified by an anonymous Username which can be viewed in your Settings of the App.

5. Use of the Product

To use all features of our Application, your mobile device requires a WIFI or mobile internet connection. The access to such WIFI or mobile internet connection is your sole responsibility.

You shall be solely responsible for maintaining the confidentiality and security of your Account login information such as your pin code and password.

6. License – Restrictions

1. License by ePRObuilders. During the Term and subject to the timely payment of the Fees, ePRObuilders grants you a non-exclusive, personal, restricted, non-sublicensable and non-transferable license to use the Application and/or the Platform in accordance with this Agreement.

2. Restrictions. You agree to use the Product only for its intended use as set forth in this Agreement. You are not permitted to make the Product available to third parties, modify the Product, reverse engineer, or use the Product for any unlawful purpose.

3. License by User. By uploading or providing information through the Application ("User Content"), you grant ePRObuilders a non-exclusive, royalty-free, worldwide license to use, copy, store, modify, and display User Content to the extent necessary to provide and maintain the Application.

7. Ownership

As between the User and ePRObuilders, the Product and any and all worldwide Intellectual Property Rights pertaining thereto, are the exclusive property of ePRObuilders and/or its licensors.

8. Suspension

ePRObuilders may suspend or limit your access to the Application if you violate this Agreement or if Fees are not paid on time by the Client.

9. Support

In case you need technical support, you can contact ePRObuilders at info@eprobuilders.com.

10. Privacy

ePRObuilders is concerned with the protection of your privacy and engages itself to comply with applicable laws on privacy protection. Our Privacy Policy is incorporated by reference in this Agreement.

11. Payment

As User of the Application you do not have to pay any consideration to ePRObuilders.

12. Liability

To the maximum extent permitted under applicable law, ePRObuilders's liability arising out of or in connection with the Product under this Agreement shall not exceed 1,000 EUR. ePRObuilders shall not be liable for any special, indirect, or consequential damages.

13. Warranties and Disclaimers

The Product and Results are provided "as is," and ePRObuilders makes no warranties. ePRObuilders cannot be held liable for any healthcare or related decisions made based upon the Results.

14. Indemnification

Both parties agree to indemnify each other under specific circumstances as outlined in the full Agreement.

15. Term and Termination

ePRObuilders licenses the Application for a determined period. The Agreement can be terminated for breach or if the User removes the Application from their device.

16. Miscellaneous

This Agreement constitutes the entire agreement between you and ePRObuilders. This Agreement shall be exclusively governed by the laws of Belgium, and the courts of Antwerp shall have sole jurisdiction.

Last revision: September 2025